Check the power connection and USB cable is connected properly. Try with different set of USB cable and power socket. If still the issue persists, you can reach out to us at +91 93541 70767 or raise a case at www.truke.in/warranty
What to do if earbuds are not charging? Earbuds are not powering on? Earbuds are dead?truke2021-05-03T12:09:55+05:30
1. Remove the protective film from earbuds charging pins.
2. Place the earbuds in the case. Make sure charging case is sufficiently charged.
3. Charge the earbuds for at least 1hour before using.
If still the issue persists, you can reach out to us at +91 93541 70767 or raise a case at www.truke.in/warrant
How much time does Earbuds takes for full charge?truke2021-05-03T12:08:54+05:30
Yes, truke Buds S1 & Buds Q1 is compatible with all Bluetooth enabled devices. Truke Buds S1 & Buds Q1 are powered by Bluetooth 5.1 ensuring Stable and Fast connection with up to 2X transmission speed.
How to use Siri/Google assistant?truke2021-05-03T11:58:43+05:30
Truke Buds S1 and Buds Q1 supports both SBC & AAC codec. A codec is a program which encodes or decodes
the digital data of the music file. Switching to AAC codec could improve audio quality on your earbuds, since AAC is a more advanced codec than SBC.
Can it be used with Bluetooth 5.0 or Bluetooth 4.2?truke2021-05-03T10:27:43+05:30
Yes, Truke Buds S1 and Buds Q1 true wireless earbuds come with reverse Bluetooth compatibility. So, it will not be trouble connecting with your device. We suggest connecting with Bluetooth 5.1 enabled device for optimal performance.
What is the Bluetooth connection range?truke2021-05-03T10:25:50+05:30
Truke Buds S1 and Buds Q1 are equipped with power-efficient Bluetooth v5.1 that supports low power
consumption, superior connectivity and compatible with all Android, Windows & iOS devices. The
earbuds provide a stable and fast connection up to 10m
Can the buds be connected to laptop via Bluetooth?truke2021-05-03T10:24:38+05:30
Truke Buds S1/Q1 Earbuds are protected by plastic film on each earbud. Remove the protective film and place the earbuds back in charging case to charge the earbuds. Make sure to charge for 1hour before using the earbuds for the first time.
First Time Use Instructionstruke2021-05-03T10:21:14+05:30